FAQ
Questions and answers
Short answers about our services, prices and way of working, grouped by topic. Each answer links to the guide or page that explains it in full.
About the services
Do you translate website content?
No. Lingravelix designs, builds and checks the multilingual structure of a site. The text in each language comes from translators you appoint, from an agency or from your own bilingual staff, and they price their work directly with you. We prepare files for them, place their translations and review each language in the layout.
Then why would a multilingual site need you rather than just a translator?
A translator produces the words. Someone still has to decide which pages exist in which language, give each version an address, build a switcher that keeps readers on the matching page, set up hreflang and sitemaps, make templates that survive longer text, and check every version before launch. That is the work we do; the services overview lists it.
Can you work on a site someone else built?
Yes. Several services, including the language structure review, hreflang set-up and language navigation, are designed for existing sites. Access to the site and, ideally, to whoever maintains it makes the work faster.
Do you give legal advice on what must be published in each language?
No. Where Swiss rules on prices, e-commerce or data protection affect a design, we work from official summaries such as the Confederation's SME portal 1 and flag questions for your legal adviser.
About languages
Which languages should a website in Switzerland have?
The ones your readers need to complete their tasks, and no more than you can keep accurate. Our guide to choosing Swiss languages works through it with Federal Statistical Office figures.
Can a language version cover only part of the site?
Yes, if the interface is honest about it. A task-based or summary version is a reasonable choice for a second or third language, provided the switcher and links say what is available.
Can you add Arabic or Hebrew?
Yes, as a right-to-left adaptation. It involves mirrored layouts, direction in the markup and careful handling of mixed text, as our right-to-left guide explains. Fluent reviewers you appoint approve the language.
Should we use flags in the language switcher?
No. Flags stand for countries, and Switzerland alone has four national languages. Name each language in itself instead; the switcher guide has the details.
About search
Will hreflang improve our rankings?
Hreflang helps search engines show the most suitable language version to each reader 2. It is not described by Google as a ranking signal, and we make no ranking promises.
Should visitors be redirected to their language automatically?
Google advises against redirecting users based on assumptions about their language 3. A visible switcher, hreflang and, if wanted, a dismissible suggestion work better; see our guide to automatic redirects.
About prices and payment
How much does a multilingual website cost?
Our starting points range from CHF 1,600 for a translation workflow set-up to CHF 22,000 for a new shop, plus VAT where applicable. The pricing page lists each one with its scope, and your project gets a written quote first.
Is the first reply really free?
Yes. You describe your site and languages, and the email you get back says whether we could help. There is no obligation to continue.
How does VAT work on your prices?
Our listed prices exclude VAT. Your quote spells out whether any VAT is added and at which rate.
What deposit do you ask for?
Thirty percent of the quoted price when you accept the quote. The balance is invoiced on handover and payable within 30 days.
About working together
Which language do you work in?
English. Quotes, reports and project documents are written in English. Each language version of your site is reviewed by fluent readers you appoint.
How long does a project take?
That turns on three things: how big the site is, how many languages it carries, and how fast translations and approvals come back. The quote sets out a timeline built around your dates; the process page shows the stages.
Who is Victoria James?
Victoria James is the pen name of the editor who writes and checks the guides on this site. Her author page explains what she covers.
Does the publisher of this site have other business interests?
Yes. The note at the foot of every page explains the commercial interest involved.